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How to Make a Business CallHow to Make a Business CallStep 1: Introduce yourself on the call. remind the person of your identity at the beginning Step2:Findout if the person you are calling is fully available to talk. It not?try schedule an appointment for you to call back. Step 3:Use notes to help guide you through the you want to mention? Step 4:what you are saying in their own words As other person to repeat page and understand is important in ensuring you are both on conversation is about. Step 5:Stick to the subject and do not allow the business conversation to with meaningless chatter. Step 6:Review the important points of the discussion, going over each person responsibilities. Step 7:End the call on a pleasant note. Thank the other person for their time an appointment for another call (if needed)and wish them a good day. Become to set up who will make the call. ExampleA : Hello,IMB company,Alice speaking,how may I direct your call? B: Hello, is your boss in? A: Please hold, while I check... Sorry, sir, he is out. May I take a message? B: Please tell your boss that John Smith called. Have him call me back ASAP. A: I will take care of that right away. Is there anything else? B: No. That's all. A: Goodbye and have a nice day. B: You too, bye-bye. |
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