call transfers
(Xin Lai finds Mr. Lin in maintenance section, then the operator helps him transfer a call )
Operator: Sunshine Hotel. Can I help you?
Xin Lai: Could I speak to Mr. Liu in your Maintenance Section, please?
Operator: Who shall i say is calling, please?
Xin Lai: Mr, Xin. That's X-l-N. It's about the rewiring of the alarm.
Operator: Could you hold on for one minute, please. Mr. Xin, i'll put you I through.
Xin Lai: Thank you.
Operator: Hello, Mr. Xin,l'm afraid Mr. Liu is in a meeting at the monment,Can I take a message, please?
Xin Lai: Yes, could you ask him to ring me back as soon as possible?
Operator: Of course, Mr. Xin. Could you give me your number, please .
Xin Lai: It's 1638405.
Operator: 1638405. Thank you, Mr. Xin. I'll ask Mr. Liu to return your when he comes in.
