Skills

Levels

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make apology

make apology

I'm expecting you here.

That's why I'm ringing you up to apologize, i am sorry to keep you waiting.

I should have left my office a little bit earlier. We will do so without fail.

A: Bob, I'm just calling to say that I'm really sorry about what happened! yesterday.

B: Don't worry about it, Pauline. It could have happened to anyone, so you shouldn't blame yourself. Well, let's just forget about it Tomorrow it'll be as if nothing ever happened.

A: Thanks for being so understanding. I'll try to do better in the future.

B: You will.

(Mrs. Maitland calls up Mrs. Benjamin for apologies.)

Clerk: Hello. Xinxin Hotel.

Mrs. Maitland: May I speak to Mrs. Benjamin, please?

Clerk: Just a moment, please.

Mrs. Benjamin: Good evening. May I ask who's calling, please?

Mrs. Maitland: This is Mrs. Maitland. I'm calling to offer my apology.

Mrs. Benjamin: For what?

Mrs. Maitland: My daughter broke one of your beautiful cups when she I was playing with Maggie at your room.

Mrs. Benjamin: I didn’t know that yet.

Mrs. Maitland: We're very sorry. I wonder how much we should pay I that?

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