Skills

Levels

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Requirements

Requirements

Do you have any complaints?

Your wish is my command.

If you want anything, just call the Desk.

Would you change the sheets for me?

Do you mind if I move your things?

Could I have one more pillow, please?

A: What can I do for you?

B: Could I have another blanket?lfs a bit chilly in my room at night.

A: Certainty. I'll get one for you.

B: Could I have one more pillow, too?

A: Yes. Here are your blanket and pillow. Would you please sign this slip?

B: Sure. Is that all?

A: Yes, that's OK.

 

(A hotel clerk is asking a guest's needs.)

Clerk: Housekeeping. May I come in?

Guest: Yes, please.

Clerk: Good afternoon, sir. What can I do for you?

Guest: Yes, could you bring me a Chinese newspaper, please?

Clerk: Sure, sir. We will bring you one as soon as possible. Would you like an evening newspaper tonight?

Guest: Yes, thafs right. How much is It?

Clerk: Ifs free of charge, sir.

Guest: Thank you. I'm sorry to bother you, but I also need a bottle of grape wine, too.

Clerk: Thafs no trouble at all, sir. Which kind of grape wine would you prefer?

Guest: Dry grape wine, please.

Clerk: OK, sir. We will bring you a newspaper and a bottle of grape wine as soon as possible.

Guest: Thank you.

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